Privacy Policy

1. Information We Collect

We collect information you provide directly when you create an account and use Qorbid:

• Account information: Name, email address, and password when you register.
• Company profile: Business name, NAICS codes, certifications, past performance records, geographic coverage, and other details you enter to improve contract matching and proposal generation.
• Usage data: Pages visited, features used, and interactions within the platform to improve our service.
• Contract data: Opportunities you save, pipeline stages, and bid activity.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve the Qorbid platform
• Match your company profile against contract opportunities
• Generate proposal drafts personalized to your profile and capabilities
• Send account-related notifications (email verification, match alerts, billing)
• Respond to support requests and inquiries
• Analyze usage patterns to improve features and performance

3. Data Sharing

We do not sell your personal information. We share data only as necessary to operate the platform:

• Service providers: Infrastructure, payment processing (Stripe), and email delivery providers who process data on our behalf under confidentiality obligations.
• Legal requirements: If required by law or to protect the rights, property, or safety of Qorbid or its users.

We do not share your company profile, proposal content, or contract pipeline with third parties for marketing purposes.

4. Data Security

Qorbid uses industry-standard security practices to protect your data:

• All data is transmitted over HTTPS (TLS 1.2+)
• Authentication tokens are hashed and stored securely
• Database access is restricted to authorized infrastructure only
• We do not auto-submit proposals on your behalf — you review and approve every submission

For a detailed overview of our security practices, see our Security page.

5. Data Retention

We retain your account data for as long as your account is active. You may request deletion of your account and associated data by contacting us. Certain records (billing history, legal compliance logs) may be retained as required by law.

6. Your Rights

Depending on your location, you may have rights to access, correct, delete, or export your personal data. To exercise these rights or ask questions about your data, contact us at the address below.

7. Cookies & Tracking

Qorbid uses minimal, privacy-respecting analytics to understand platform usage. We use session cookies for authentication. We do not use third-party advertising trackers or sell behavioral data.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of material changes via email or a notice on the platform. Continued use of Qorbid after changes constitutes acceptance of the updated policy.

9. Contact Us

Questions about this policy or your data? We're here.